This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information. Any questions regarding this policy and our privacy practices should be sent by email to [email protected]
How do we collect information from you?
We obtain information about you in the following ways:
Information you give us directly For example, we may obtain information about you when you place order in our shop.
When you visit this website by using cookies on our website – more information on cookies can be found under the ‘Use of Cookies’ section below.
What type of information is collected from you?
The personal information we collect, store and use might include:
- your name and contact details (including postal address, email address and telephone number);
- any other personal information shared with us.
How and why is your information used?
We use your information for providing you with the services, products or information you asked for processing orders that you have submitted;
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for, The length of time we retain your personal information for is determined by operational and legal considerations.
Who has access to your information?
We do not sell or rent your information to third parties. We do not share your information with third parties for marketing purposes.
Lawful Processing
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
Performance of a contract Where we are entering into a contract with you or performing our obligations under it like when you buy our products.
Legal obligation Where necessary so that we can comply with a legal or regulatory obligation to which we are subject.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of ‘cookies’
Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. For example, we use cookies to store your country preference. This helps us to deliver a better more personalised service when you browse our website and improve our services. It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.